In line with the VAT Act 1994, individuals who are chronically sick or disabled can claim VAT Relief on any product that has a "VAT EXEMPT" price. According to the definition detailed by HM Revenue & Customs a person is "chronically sick or disabled" if he or she:

Has a physical or mental impairment that has a long-term affect on their ability to carry out everyday activities
Has a condition that doctors treat as a chronic sickness (like diabetes, for example).
Is terminally ill

A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who is otherwise well and non-disabled. The following conditions may also qualify for VAT relief in some circumstances:

Arthritis
Multiple Sclerosis
Oedema
Heart Disease
Stroke

If you are unsure please ask your GP or health visitor as we are not able to give medical advice or diagnosis.

You know you’ll be in safe hands; we are proud to be a member of the British Healthcare Trade Association (BHTA), who have a code of practice recognised and accredited by Trading Standards (TSI) and we are Motability Accredited.